Shipping Policy

Shipping Policy

We get it—you’re excited. So are we. Here’s exactly how it works, from order to doorstep.

Made to order

Every Si Bueno piece is printed and made just for you after you order—nothing sits in a warehouse. That means a little production time up front, but a fresher product and a lot less waste. Most orders take 3–7 business days to produce before they ship. You’ll get an email confirmation when your order comes in, and another with tracking the moment it’s on its way.

U.S. Shipping

Shipping is free on all U.S. orders—no minimums, no surprises at checkout.

Once produced, U.S. orders typically spend about 3–7 business days in transit, so plan for roughly 1–2 weeks from order to delivery. At this time we’re unable to ship to P.O. boxes—your package deserves better accommodations.

International Shipping

We ship worldwide for a flat $15, shown at checkout. After production, international transit usually takes 1–3 weeks depending on your location.

Good news on customs: our orders ship Delivered Duty Paid (DDP), so for most destinations import duties and taxes are prepaid—no extra charges when your order arrives. In rare cases, customers in certain remote regions may be asked to pay a local customs fee due to regional rules; where that applies, those fees are the buyer’s responsibility.

Tracking Your Order

As soon as your order ships, we’ll send tracking details. It can take up to 48 hours for the first scans to appear—hang tight, it’s on the move.

Need Help?

If it’s been more than 14 days since your shipping confirmation and your order still hasn’t arrived, email us at support@sibueno.co with your name and order number. We’ll look into it and make it right.